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Answers
How do you get artwork to us?
The easiest is to e-mail
Tile@TLR-MADE.com
Next would be to mail to us
Tailor-Made
4742 Liberty Road South #155
Salem, OR 97302
Have it scanned in by: commercial print shop, Kinko’s, etc.
Give me a call and we can talk about options
503-999-4809 or 1-877-TLR-MADE
What file formats can I send?
We accept any PC format.
.tiff, .raw, .bmp, .gif, .psd, .eps, .jpg, .pdf are common
How big a file for my artwork?
Size does matter even on a smaller job.
The bigger the better
300ppi or higher.
Unsure? Send us what you have, let us worry about it.
Original has problems?
We like a challenge
Lets take a look
Will my original and finished product be exactly the same?
With-in reason
The biggest being the difference in monitors or substrates (the tile, paper, glass)
It needs to be understood that the special inks/dyes used in the color reproduction are subject to very high temperatures in the
pressure vessel or kilns that are used to bake the final product, so there are times when certain colors will have a slight variation
in hues from the original picture
Can I see the quality before ordering?
You bet, let us know
Where can’t these tiles be used?
With our different production processes, there isn’t a “can’t” only a “can”
Contact us and we will tell you what can happen
Will my tile scratch or the image wear off?
Our Dye Transfer tiles are very durable and scratch resistant. With recommended care and cleaning, the tile surface will not
scratch or wear off.
The Ceramic Transfer that we use is the ultimate in durability.
How do I clean my tile?
We recommend cleaning the tile with a non-abrasive cleaner such as Simple Green, Windex, or regular dish washing liquid. Products to be avoided are
scouring pads, products containing acid, Comet, Ajax, and other abrasive cleansers that may damage the surface of any tile
What if a tile breaks?
We will replace it for free
Shipping damage, or if you manage to break it, doesn’t matter
Send an e-mail or call and another will be shipped out, Simple as that
When you order the same tile a third time, we might start to catch on
How do I know where each tile goes on my Mural?
What? You don’t like puzzles?
Each tile is marked on the back with a location number
That’s also the number we need for replacements
Will you also install my Mural?
Installation is not included in the material cost. But…..
We are licensed and bonded as a general contractor in Oregon and can arrange to have it installed.
We take all the responsibility as the need arises.
Dependent on the project size, we will supervise placement with whoever is installing
How do I install my own Mural?
Have you installed tile before?
With the same level of skill used to install ordinary tile you can, however, the consequence of a mistake on a large mural
can be much more costly!
It may be better to use a professional, unless you are confident in your skill level.
Again, we will supervise placement no matter who is installing
Do
you do memorial photo tiles for headstones?
We are
glad to do them
On our examples page is a before and after of a photo from 1935, it is a memorial
The latter part of November 2009 we are adding Memorial Cameos
All our products are custom and begin with a conversation.
So I welcome emails no matter the size of your project to start a dialogue.
Let me know what you are considering
Products Tile Details Examples Pricing Ordering Events
Tailor-Made Homes, LLC
Mailing: 4742 Liberty Road South #155, Salem OR 97302
Cell: 503-999-4809
877-TLR-MADE
